Unsubscribe

Cancel Anytime

You are always in control. Stop your subscription in seconds using the details for your operator below.

How to Unsubscribe

Send the keyword for your operator, or reach us by email. Cancellation takes effect right away.

Wind(Nova)

Text STOP FG to 54003
Send from your registered mobile number Cancellation takes effect immediately No app or login needed

Vodafone

Text STOP FG to 54003
Send from your registered mobile number Cancellation takes effect immediately No app or login needed

Cosmote

Text STOP FG to 54003
Send from your registered mobile number Cancellation takes effect immediately No app or login needed

Send the Keyword

Text the opt-out keyword for your operator to the short code shown above.

Get Confirmation

You will receive an SMS confirming that your subscription has been stopped.

You Are Unsubscribed

Billing ends and no further charges are made to your mobile account.

You can also cancel or ask for help by emailing our customer care team at help@frogstargames-gr.com

Refunds

Refund Policy

Fair and straightforward. Here is how refunds work.

  • Refund requests can be made within 30 days of a charge.
  • To request a refund, contact our customer care team at help@frogstargames-gr.com.
  • Include the mobile number used for the subscription and the date of the charge.
  • Eligible refunds are processed back to the original mobile billing account.
  • Charges confirmed as unauthorised are refunded in full after review.
  • Refunds are typically reviewed and processed within a few business days.
  • For any question about billing or refunds, email help@frogstargames-gr.com.
FAQ

Frogstar Games FAQs

Have questions about Frogstar Games? Our comprehensive FAQ section provides answers to help you get the most out of your subscription.

What do I receive with my Frogstar Games subscription?
With your Frogstar Games subscription, you gain unrestricted access to a growing library of casual games, personalized recommendations, and regular updates that keep your library fresh.
How did I get subscribed to Frogstar Games?
You subscribed to Frogstar Games by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access.
Is there a charge for using Frogstar Games?
This subscription grants you access to all our Frogstar Games content and features during the active subscription period. Yes, Frogstar Games operates a subscription model (Wind(Nova): € 27,48 monthly, Vodafone: € 27,48 monthly, Cosmote: € 27,48 monthly), please refer to our relevant pricing information.
What platforms does Frogstar Games support?
Frogstar Games is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite games whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Frogstar Games platform or email us at help@frogstargames-gr.com
How do I cancel my Frogstar Games subscription?
To cancel your subscription, you can do so by texting STOP FG to 54003 (for Wind(Nova)), STOP FG to 54003 (for Vodafone), STOP FG to 54003 (for Cosmote), or by emailing our customer care team at help@frogstargames-gr.com.